Salva Torna alla ricerca Opportunità Riepilogo Opportunità di carriera Pubblicato il 05/10/2026Leading International Personal Care CompanyCustomer Service SpecialistAziendaWe are partnering with a leading international Personal Care company to recruit a Customer Service Specialist.OpportunitàManage the order entry and order monitoring process across different channels.Ensure the smooth flow of information between customers, sales teams, logistics, and supply chain functions.Handle issues related to deliveries, returns, and customer complaints.Verify the accuracy of commercial agreements and promotional conditions applied to customer orders.Create and maintain customer master data records.Support administrative activities related to orders, invoicing (invoices and credit notes), and customer contracts.Prepare reports and analyses also using Excel on service levels, backlog, deliveries, and customer performance.Collaborate with internal teams to ensure service objectives are achieved for key Modern Trade retail accounts.Manage day-to-day operational communications with Italian customers.Provide support to supply chain activities when requiredCompetenze ed esperienzaA successful Customer Service Specialist should have:High School Diploma or Bachelor's Degree in Business Administration, Economics, or a related field.Previous experience in Customer Service, Order Management, or Commercial Back Office roles.Excellent command of English, both written and spoken.Advanced proficiency in Microsoft Excel (Pivot Tables, lookup formulas, reporting).Strong attention to detail, organizational skills, and customer-oriented mindset.Preferred QualificationsExperience managing customers within the mass market (GDO) sector.Basic knowledge of accounting and administrative processes, including invoicing, credit notes, payment management, and reconciliations.Experience with ERP systems (SAP, Oracle, or equivalent).Familiarity with logistics and supply chain processes.Completa l'offertaAnnual salary between €30,000 and €34,000.Performance-based bonus of 10% MBO.Permanent contractWe encourage you to apply if this role aligns with your expertise and career goals.Unless you are applying for positions reserved for protected categories under Law 68/99 (in which case we only ask you to confirm that you belong to these categories, without any further information on your health or disability), your CV must not contain any information relating to your health status or to your belonging to a protected category, as this is not relevant to the assessment of your application. ConsulenteLuca ScarmozzinoJob refJN-102026-7118387RiepilogoSettoreSales Support & Customer ServiceSettore/RuoloCustomer ServiceSettoreFMCG (Fast Moving Consumer Goods)DoveMilanoTipo di contrattoIndeterminatoNome del consulenteLuca ScarmozzinoNumero dell´offertaJN-102026-7118387FlessibilitàSmart Working/Ibrido
