Temporary Logistics Operations Manager

For this role we are looking for a senior manager with a strong experience in logistics operations for (over) meeting Customers' and Company targets. He/she will lead the relationship with Customers/Partners/Vendors in order to provide high service level, developing innovation, efficiency and creativity.

This resource will manage:Operations:

• Lead the operational team in order to keep overview of the actual status of the logistics operations, optimizing the customers' satisfaction;
• Analyze weekly KPI reports and rolling forecast to monitor the operational performance, identifying and implementing action needed to improve both quality and efficiencies;
• Execute crisis management to solve complex operational issues in an optimum way and time frame;
• Lead supporting teams such as HR, Finance, IT, Security/QHSE, Project Managers & Engineering;
• Together with the supporting teams, create tools or adjust processes to support the operational teams;
• Cooperate for the management of the RFQ's;
• Translate business needs into efficient operational processes;
• Identify and implement potential cost savings in current operations;

Governance:

• Manage the relationship with Customers in order to acquire their needs, supporting them to plan & execute services to meet weekly/monthly targets as well as cooperating for strategic projects;
• Manage the relationship with Partners/Vendors in order to plan & execute activities to meet Customers' weekly/monthly targets as well as the implementation of new products & services and/or improvements;
• Create an optimum working environment within the team and challenge members to develop themselves, processes & systems/tools;
• Setup the logistics forecast based on input from Customers' sales divisions and actual logistics cost plan
• Responsibility for operational P&L: forecast & results;
• Identify increased revenue possibilities and translate into (commercial) proposal;
• Act as the central point of contact for various departments;
• Act as a contact for senior management, to answer escalated customer questions regarding the logistics operations.
• Follow and implement Company strategy and determine short to mid-term planning & actions needed

For this role, we are looking for a Senior Operations Manager with extensive experience in warehousing & transport processes, people management, P&L responsibility. Besides strong operational skills, our ideal candidate has strong communication and persuasion skills. He/she is a manager with helicopter view and a strong hands-on mentality that is used to work in various teams.