- Salva
- Condividi
Pubblicato il 16/05/2023
- Azienda Finale
- Ottime opportunità di carriera
Azienda
Energy Sector
Job Description
- Drive - together with the individual process owners and process leaders - the definition, analysis, implementation, and improvement of CRM & eCommerce related end-to-end processes
- Map and document end-to-end processes, and process models according to standards
- Support the definition and implementation of operating models meeting the needs of the defined processes
- Support the definition and governance of the process landscape
- Develop training and communication - together with process owners and process leaders - to enable acceptance and implementation of the newly defined or optimized processes
- Act as a change manager in organizational and process transformations
- Manage internal and external stakeholders across different functions
- Run feasibility studies and oversee business case calculations for end-to-end process implementations and changes
- Coach, mentor and educate other team members and colleagues from a process modelling perspective
Contribute to further refine the strategy and operating model of DTO Process Management
Competenze ed esperienza
- EDUCATIONAL REQUIREMENTS: Master's degree in business / Economics / IT
- YEARS OF EXPERIENCE: 5-8 years of experience required
- LANGUAGE SKILLS: English
- Proven track of successful process modelling (definition, re-design, optimization) and change management implementation
- Proven track of successful CRM and eCommerce end to end project implementation (at least 2 full cycles) - SALESFORCE -
- Distinctive continuous improvement mindset
- Capacity to analyze complex problems, to apply MECE principle and to work with data
- Team player and inclusive approach to foster collaboration throughout the entire organization
- Very good communication and change management skills, being able to address all levels
- Expert in Process Management methodology standards such as BPMN 2.0, EPC or similar
- Knowledge of Change Management methodology & approach
- Experience / knowledge of Business Process Modeling application
-> Experience / knowledge of energy sector desirable
Completa l'offerta
Ottima opportunità di carriera.
Consulente
Veronica Crippa
Job ref
JN-052023-6050080
Riepilogo
- Settore
- Information Technology
- Settore/Ruolo
- PMO
- Categoria
- Energy & Natural Resources
- Luogo di lavoro
- Milano e provincia
- Tipo di contratto
- Indeterminato
- Nome del consulente
- Veronica Crippa
- Numero dell´offerta
- JN-052023-6050080