Salva Back to Search Offerta Riepilogo Opportunità di carriera Aggiornato il 19/11/2025Take the lead in shaping global service operations in a dynamic environmentJoin a global leader in packaging machinery and take charge of service operationAziendaAn international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.OffertaThe Service Manager will have the following responsibilities:Operational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning and budget management for the business unitCollaboration with commercial and technical departments to ensure an integrated and competitive offeringTeam management, with a focus on training, motivation, and skill developmentDirect interface with strategic clients and international partnersCompetenze ed esperienza10+ years of experience in similar roles, ideally within the industrial or packaging sectorsStrong leadership and strategic mindset, with proven managerial capabilitiesDeep understanding of aftermarket business models, including spare parts and service sales dynamicsFluent in English; additional languages are a plusWillingness to travel internationally and work in dynamic environmentsExperience in entrepreneurial or fast-growing contexts is a strong advantageExcellent interpersonal and communication skills, with a customer-centric approachResults-driven attitude, focused on performance and continuous improvementCompleta l'offertaOttima opportunità di carriera.ConsulenteFilippo MaggiJob refJN-102025-6862847RiepilogoSettoreEngineering & ManufacturingSettore/RuoloProduction, ManufacturingCategoriaIndustrial / ManufacturingLuogo di lavoroMantova e provinciaTipo di contrattoIndeterminatoNome del consulenteFilippo MaggiNumero dell´offertaJN-102025-6862847
