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Pubblicato il 18/04/2023
- Customer Service Specialist
- Medical Devices Compnay
Azienda
Medical Devices company based in Rome.
Job Description
- Provide accurate, valid and complete information by using the right methods/tools
- Process Distributors/Customers Orders (order entry on SAP included)
- Contact Distributors/Customers to obtain missing information or answer queries
- Check data accuracy in orders and invoices
- Invoice on SAP
- Handle Distributors/Customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
- Collaborate with R&A Manager for vigilance cases
- Support our Sales Managers and Area Managers
- Liaise with headquarter and with our logistic dept. to ensure timely deliveries
- Collaborate with CS manager and team to support customer alignment
- Support activities to manage the order flow
- Follow communication procedures, guidelines and policies
Competenze ed esperienza
- Commercial education as industry or office merchant
- + 3 y/experience in Customer Service role (medical devices company)
- Intermediate communication capabilities in English (verbal and written)
- Proven work as a Sales Administration Officer or Customer Service
- Hands on experience with MS Office and familiarity with SAP, preferable
- Plus: Minimal knowledge of the medical sector
Completa l'offerta
Salary based on experience.
Consulente
Elisabetta Cassinelli
Job ref
JN-042023-6019550
Riepilogo
- Settore
- Banking & Financial Services
- Settore/Ruolo
- Back Office
- Categoria
- Healthcare / Pharmaceutical
- Luogo di lavoro
- Roma
- Tipo di contratto
- Permanent
- Nome del consulente
- Elisabetta Cassinelli
- Numero dell´offerta
- JN-042023-6019550
